Hello, I'm

Mehmet Keskinkılıç.

Aviation Operations Specialist & Indie iOS Developer

5+ years in aviation operations at the Turkish Airlines / AJet ecosystem — and creator of three iOS apps on the App Store, built with AI-assisted development.

About Me

I'm an operations and process specialist with over 5 years of continuous experience in the aviation industry — baggage operations, multi-system verification and documentation management at Turkish Airlines / AJet (via TSS), preceded by several years in airport duty-free operations at Sabiha Gökçen.

I work daily across BagStar, DCS and WorldTracer (SITA), cross-checking passenger, flight and baggage data for accuracy, building evidence-based case files and following up on incomplete records until closure.

Beyond my day job, I design and ship my own iOS apps — Simâ, CalmAid and SnapWear are live on the App Store, built with SwiftUI and AI-assisted development. I love turning process ideas into working digital products. Analytical, detail-oriented and enthusiastic about digitalization.

Experience

  1. Dec 2024 — Present

    Baggage Process & Operations Specialist

    THY Turkish Support Services (AJet / THY ecosystem) · SAW Sabiha Gökçen Airport
    • Manage lost/damaged baggage cases through investigation and resolution workflows across DCS, WorldTracer (SITA) and BagStar
    • Perform multi-system validation, cross-checking passenger, flight and baggage data across platforms for accuracy and completeness
    • Build evidence-based case files using reports, screenshots and operational documentation, supporting audit and process traceability
    • Prepare case-based and periodic operational reports consolidated into Excel dashboards for management visibility
    • Design and deploy small AI-assisted tools and automations to reduce repetitive manual steps and improve reporting efficiency
  2. Jul 2022 — Oct 2024

    Brand Representative

    Unifree Duty Free · Airport retail operations
    • Coordinated with cross-functional teams on product positioning and day-to-day operational requirements
    • Supported field-level execution and passenger-facing service processes in a live airport environment
    • Observed and reported on operational performance to support continuous improvement
  3. Nov 2020 — Jan 2022

    Sales Consultant

    Dufry Duty Free · Airport retail operations
    • Coordinated daily activity planning and implementation across several teams
    • Tracked processes against monthly and annual targets, analyzing results for improvement
    • Participated in refining operating procedures and standards

Skills

Operations & Process

  • Operations & Process Management
  • Multi-System Verification
  • Evidence-Based Case Management
  • Record Accuracy & Documentation
  • Cross-Team Coordination

Systems & Tools

  • BagStar
  • DCS
  • WorldTracer (SITA)
  • Excel Dashboards & Reporting
  • MS Office

AI & Automation

  • AI Tools Integration
  • Prompt Design
  • Workflow Automation
  • Process Optimization

iOS Development

  • SwiftUI
  • Firebase
  • App Store Connect
  • AI-Assisted Development

Languages

  • Turkish — Native
  • English — B2

My Apps

Simâ — AI Face Reading

Simâ — AI Face Reading

Blends classical physiognomy with on-device AI: character analysis, love compatibility, career suggestions and face scoring from a single photo — privacy-first, all analysis runs on the device.

  • iOS
  • SwiftUI
  • AI
App Store →
CalmAid: Anxiety Breathing

CalmAid: Anxiety Breathing

A calm, distraction-free Health & Fitness app with guided breathing exercises that help ease anxious moments — breathe in, breathe out, feel lighter.

  • iOS
  • Health & Fitness
App Store →
SnapWear

SnapWear

Snap. Combine. Wear. — AI-powered virtual try-on: upload a photo, mix outfits with AI and instantly see how clothes look on you, with results saved to your gallery.

  • iOS
  • AI
  • Photo & Video
App Store →

Education & Certifications

B.A. — Political Science and International Relations

Bachelor's Degree · 2010 — 2015

EC Cambridge Language School Certificate

British Council · 2013

Human Resources Specialization Certificate

Professional certification

Certificate of Expertise in Effective Selling

Professional certification

Contact

I'm open to new opportunities and collaborations in aviation operations, process improvement and AI-assisted workflows. Feel free to reach out — I usually reply within a day.